Introduction
Home360 respects your privacy and is committed to protecting your personal information.
This Privacy Policy applies to U.S. users of the Home360 platform and describes how we collect, use, disclose, and safeguard your information.
Information We Collect
2.1 Information You Provide
This includes:
- Full name
- Email address
- Home address (optional)
- Property details
- Home documentation
- Maintenance and appliance data
- Photos and notes
- Service provider details
- Optional home-related financial data
2.2 Payment Information
Payments are handled by Stripe.
We do not collect or store your full payment details.
2.3 Information Collected Automatically
We collect:
- IP address
- Browser and device information
- Usage activity (features used, time spent)
- Diagnostic and log data
How We Use Your Information
We use your information to:
- Operate and maintain the Service
- Provide customer support
- Improve and personalize the platform
- Send service-related communications
- Process subscriptions via Stripe
- Detect fraud and unauthorized activity
- Send optional marketing updates
Data Security
We use reasonable technical safeguards, including:
- Encryption in transit
- Secure servers
- Role-based access control
- Regular system monitoring
However, no digital system is 100% secure.
Data Retention
We retain your data:
- As long as your account is active
- As required for legal and operational purposes
Upon deletion, your data is securely deleted or anonymized within a reasonable period.
Your Privacy Rights (U.S. Users)
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing emails
California Residents (CCPA/CPRA Rights)
If you are a California resident, you have the right to:
- Know what information we collect
- Request deletion
- Opt out of data sharing (we currently do not sell data)
To make a request, email: privacy@myhomethreesixty.com
Children's Privacy
Home360 is not intended for children under 13.
We do not knowingly collect personal data from children.
Third-Party Links
Our platform may link to third-party websites or services.
We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy at any time.
Updates will be posted with a new "Last Updated" date.